I want to cancel my order
Cancellation of your order is not possible before receipt of your parcel.
Your 14-day right of withdrawal begins upon receipt of the goods, as stipulated in article L221-18 of the French Consumer Code.
For further information (in french): https://www.economie.gouv.fr/particuliers/droit-delai-retractation#
You can also visit this page for more information:
"right of withdrawal"
Diaper Minister is not a large company with automated processes, so handling cancellations takes time, which slows down the shipping process for all customers.
If you place an order, it's assumed that you want the products and have the means to buy them.
Nevertheless, you have the right to make a mistake (e.g. selecting the wrong size) and we will be happy to modify your order if it's possible.