Frequently Asked Questions

Hello,

It's around 1 week.

Regards,

Yes, it is possible to shop and pay on site on the Saturday open day.

Our shop offers you to leave a review on Trustpilot, a trusted third-party site.

To leave your opinion click here.

To review Trustpilot:

1. Complete the rating, review and review title
2. Certify that you wrote the review correctly
3. If you don't have an account on Trustpilot and you want to remain anonymous, click on "Continue with email" then you can enter your email and choose your nickname

To access your loyalty points, you will find a "My loyalty points" tab on your account. From this space you can convert your loyalty points into a voucher.

Points earned are valid for 90 days. Each slice of €15 represents 1 loyalty point and one loyalty point earns you 50 cents.

To keep your loyalty points longer, you can convert them into a reduction voucher (valid for one year from the creation of this one). Note that discount vouchers cannot be accumulated when ordering.

We accept:

• Bank card payments: Visa, Mastercard etc.
• Paypal 
• Bank transfers

No mention of diaper-minister on your bank account statement 

No, the name "Diaper-Minister" does not appear. You will be debited by "ＤＲＹＢＯＸ ＳＡＳ." the public name of our company.

Hello,

Yes, we deliver to Lativa, it should be available in our carrier selection.

Regards,

We do not deliver with DHL, DHL Packstation is unfortunately not possible.

That might be possible with GLS Parcel shop.

We do shipping with GLS , there is an option for parcel shop with them.

Yes ! As we try to carry all Rearz brand products, it is expected that we will receive the Critter Caboose soon.

No, we will not offer such products.

But there are waterproof plastic pants for swimming pools. We offer the following reference on our shop:

Robin plastic panties

Yes, it is possible, provided the product is in stock.